Operations

POST /orders

Summary Submit a new order
URL /api/v1/orders
Detailed Description

Use this method to submit a new order for legal transcription. The order will be placed in the user's default team.

Payment will be done by debiting the user's account balance.

Note: Placing Legal Transcription orders requires some additional set up by the Rev team. Please contact us at nonprod+legalsupport@rev.com for support.
Request Headers
  • Authorization - contains client/user API keys
Request Body

JSON with the details about the order. See below for an example entity illustrating the fields used.

  • sandbox_mode (optional)
    Optionally, choose to submit the order in sandbox mode. For testing a new or changed client integration.

  • client_ref (optional)
    A reference number for the order meaningful for the client.
    Max Length: 256.

  • transcription_options (required)
    Provides information on what needs to be transcribed and allows for any transcription options to be set.

    • inputs (required)
      Contains a list of media to transcribe

      • external_link
        URL link to download media file that is to be transcribed.

        Using external_link is recommended over the uri method when possible. When using external_link, Rev will download the media from the provided URL shortly after the request is made. This allows for faster order placement and avoids timeout issues that may occur for clients when uploading files directly via the /inputs endpoint.

      • uri
        A uri returned from a POST to /inputs in the Location header.
        Use this if the media is either stored in your system, or is accessible at a URL where we can download it.
        First, make a POST to /inputs to send us the media. Next, you can use the returned uri to reference it in the order request.

        Important: For any input, you must provide either uri or external_link, but not both. If both or neither is provided, an error will be returned.

        Important: For legal orders, only one proceeding is allowed per order. Concatenating multiple inputs on the same order is allowed, but an error will be returned if attempting to place a legal order with multiple inputs that are not specified to be concatenated.

      • audio_length_seconds (optional)
        Length of audio, in seconds rounded up.

        For each input, you may explicitly specify the audio length, in seconds, of the video referenced by the input. If you do not specify the audio length, we will attempt to determine it automatically from the input media; however we are not always able to do so. We can generally calculate audio length of files using common audio/video formats (e.g., mp3, aac, quicktime, etc) that are up to 10MB in size. If your files are larger than 10MB or are using an uncommon audio/video format, we strongly recommend you specify the audio length explicitly.

      • speakers (optional)
        List of speaker names.
        The speaker list may have up to 100 entries, and speaker names may be up to 50 characters long.

      • glossary (optional)
        List of glossary entries.
        The glossary may have up to 1000 entries, and glossary entries may be up to 255 characters long.

      • accents (optional)
        List of speaker accents.
        We currently support the following accents (case-sensitive) with your input file:

        • AmericanNeutral
        • AmericanSouthern
        • Asian
        • Australian
        • British
        • Indian
        • Other
        • Unknown

      • order_index (required only when combinaton_mode is sequential)
        Indicates files sequential order in the concatenation of audio/video files.

      • legal_resources (optional)
        Additional legal resource files to be referenced for transcription.

        • type (required)
          The type of the legal resource. See Legal Resources section below for more information on the types of Legal resources that are supported along with limits on file types and amounts.

        • external_link (required)
          URL link to download resource file.

        • name (optional)
          Name of the resource file, including the file extension.

      • backups (optional)
        Backup recordings for reference.

        • external_link (required)
          URL link to download backup file.

    • combination_mode (required only when specifying multiple inputs)
      When set, specifies that multiple media files are to be combined into a single transcript.

      • sequential
        Indicates that the media files should be concatenated in the order specified by the order_index field.

        When combining inputs sequentially, the following rules apply:

        • All input files must be of the same media type
        • Each input must include an order_index
        • Any backup files or legal resources must be associated with the first input
      • multichannel
        Indicates that the audio files should be combined into a single transcript with each input file representing a separate audio channel.

        When combining inputs into multichannel, the following rules apply:

        • All input files must be of the same media type and must be audio files
        • All input files must have the same audio length
        • Up to 16 files can be combined into multichannel
        • Any backup files or legal resources must be associated with the first input

    • deliverable_options (required)
      Specifies a list of the legal deliverable types being ordered. Multiple deliverable types can be ordered simultaneously and each deliverable type can configure the number of business days at which the deliverable should be returned by.

      • deliverable_type (required)
        Specifies the type of legal deliverable that is to be ordered. Supported types include:

        • legal_ai_rough_draft
        • legal_human_rough_draft
        • legal_ready_to_certify

      • business_days (optional)
        Each deliverable type being ordered within the deliverable_options also includes an optional business day specification, where you may configure the number of business days in which you will receive your completed transcript by. If not specified, each legal deliverable type has the following defaults:

        • legal_ai_rough_draft: immediate delivery. Business days do not apply to this deliverable type, so specifying does not change when it is delivered.
        • legal_human_rough_draft: 3 business days
        • legal_ready_to_certify: 7 business days

        Important: Business days operate in Eastern time.

        Important: When placing an order with legal_ready_to_certify and legal_human_rough_draft, the rough draft may not be delivered on the same day.

      Important: deliverable_options deprecates the use of the previous legal_tc_types and rush fields. Please use deliverable_options moving forward for an improved ordering experience.

    • proceeding_type (required)
      Specifies the type of proceeding to be transcribed.
      Supported proceeding types include:

      • deposition
      • hearing
      • statement_on_record
      • examination_under_oath
      • trial
      • other

    • template (required only for Ready to Certify orders)
      Specifies the ID of the ready to certify template to be used when generating the transcript.
      Template IDs are accessible via a GET request to /templates.

  • notification (optional)
    Optionally, you may request that an HTTP post be made to a url of your choice when the order enters a new status (e.g., being transcribed or reviewed), when a file is ready for download, and when the order is completed. See notifications for more information.

    • url (required)
      The url for notifications. Updates will be posted to this URL.

    • level (optional)
      Specifies which notifications are sent.
      If "Detailed", then a notification is sent whenever the order is in a new status, has a completed file ready for download, or has a new comment.
      If "FileComplete", then a notification is sent whenever work on a file has been completed and is ready for download.
      If "FinalOnly" (the default), a notification is sent only when the order is complete.

    • content_type (optional)
      Specifies the content-type that notifications will be transmitted with.
      If "FormUrlEncoded" (or omitted), they will be transmitted in application/x-www-form-urlencoded format.
      If "ApplicationJson", they will be transmitted in application/json format.

  • po_number (optional)
    Optionally, you may add a PO, Project, or Department to specify how the order should be paid. Only Valid if customer has invoicing.
    Max Length: 64.

  • workspace_id (optional)
    Optionally, you may add a workspace id to specify the workspace the order should be placed in.
    The user must be a member of the workspace with the provided id. If no id is provided, the order is placed in the user's default team.

Response On success, 201 Created.
On error, 400 Bad Request.
Response Headers
  • Location – URI identifying the newly created order. This URI can be used to request details (such as status) of the order. Only present if a 201 response code is returned.
Response Body

On success, an entity containing information about expected delivery dates for each legal deliverable type ordered. On error, will contain an <error/> entity with more details.

For each deliverable type ordered, the response body will include an entry in a deliverables list, where the following is provided:

  • deliverable_type - A legal deliverable type placed in the order.
  • delivery_date- The expected date and time (in UTC) the following completed deliverable will be returned to you by.

Error Codes
  • 10001 Missing Inputs - if the order request did not contain any input media
  • 10002 Invalid Input - if one of the input media URIs is invalid, eg does not identify a valid media uploaded via a POST to /inputs
  • 10003 Multiple Service Options Specified - currently, an order can be made for only one of the three services we offer (transcription and caption). The service is specified by including a transcription_options, automated_transcription_options, or caption_options element. If more than one such element is included in the request, this error is returned.
  • 10004 Service type is not specified - you must include exactly one of transcription_options, automated_transcription_options, or caption_options elements. If none of these are included, this error is returned.
  • 10005 External Link and URI specified - only External Link or URI should be set for input media
  • 10006 Input Location is not specified - neither of External Link and URI set for input media
  • 10007 Cannot connect to the External Link provided
  • 10008 S3 buckets are not supported, consider using a signed S3 URL instead
  • 10009 One of media inputs has an invalid order_index. Values must be populated and sequential, starting with index 1
  • 10010 One of media inputs has invalid data. With combination_mode set, any Backup Files or Legal Resources must be associated with the first input
  • 10011 Backup media is only valid for transcription orders with transcription_options.deliverable_options that includes ready_to_certify
  • 10012 Legal template is only valid for transcription orders with transcription_options.deliverable_options that includes ready_to_certify
  • 10013 The provided legal template is not valid
  • 10014 Legal template is required for transcription orders with deliverable_options that include ready_to_certify and proceeding_type that is not Other
  • 10015 Legal details can only be provided for orders with transcription_options.deliverable_options
  • 10016 Legal orders can only be placed by legal customers
  • 10017 Using both LegalTcTypes and LegalTcType is not supported, consider only using transcription_options.deliverable_options
  • 10018 ProceedingType is required for orders with transcription_options.deliverable_options
  • 10022 Legal orders must be placed using deliverable_options only
  • 10023 One of the selected deliverable types is not valid for the inputted deliverable_options
  • 10024 Same-day orders cannot be placed if the file exceeds length limits or if it is too late in the day
  • 10025 One of the selected business days is not valid for the inputted deliverable_options
  • 10026 legal_human_rough_draft deliverables cannot be delivered same day when ordering with legal_ready_to_certify
  • 10027 legal_ready_to_certify deliverables cannot have an earlier turnaround time than legal_human_rough_draft deliverables on the same order
  • 10028 Legal order requests may only contain one input if not specifying transcription_options.combination_mode
  • 10030 Too Many Input Files - The order exceeds the maximum limit of 16 input files for multichannel mode
  • 20001 Invalid Media Length - If one of the input medias has a specified audio length that is not a positive integer. This will also be returned if you do not provide the audio length and we are unable to calculate it automatically
  • 20010 Reference Number Too Long Code - the reference number provided longer than 256 characters
  • 20020 Speaker list may not exceed 100 speakers
  • 20021 Speaker names may not exceed 50 characters
  • 20030 Glossary may not exceed 1000 entries
  • 20031 Glossary entries must not be null nor exceed 255 characters
  • 20040 Number of provided accents may not exceed 8
  • 20041 One or more provided accents are not supported
  • 20042 Legal resources have exceeded the maximum number of allowed resources
  • 20043 Legal resource file type is not valid
  • 20050 User does not have authorization to add a Workspace Id
  • 30010 Ineligible For Balance Payments - if the user on whose behalf the order request was made is not eligible for paying using account balance
  • 30011 Account Balance Limit Exceeded - if the order request specified payment using account balance, but doing so would exceed the user's balance limit
  • 30029 External URL Not Support - if the organization does not support placing orders with external URLs
  • 40010 PO Number Too Long - The PO, Project, or Department provided exceeded the max length
  • 40011 User Unauthorized For PO Number - User does not have invoicing set up or cannot set PO at checkout
  • 40012 Invalid Order Type For PO Number - PO, Project, or Department provided for an unsupported order type
  • 50000 Field Validation Errors - One or more of the fields are in the wrong format
  • 50002 Sandbox Mode Required - your keys are not set up to place real orders. Read about sandbox mode and getting production credentials.
Legal Resources

For the proceeding types: deposition, hearing, statement_on_record, examination_under_oath the following types of legal resources are supported:

type description accepted file types limit
top_sheet Cover/Top Sheet Text, Word, PDF, JSON 1
worksheet Agency Worksheet Text, Word, PDF, JSON 1
tag_file Annotations/Tag File
Log Notes/Metadata Sheet
Text, Word, PDF, JSON 1
notice Notice Text, Word, PDF, JSON 1
reporter_notes Reporter Notes Text, Word, PDF, JSON 1
exhibit Exhibit Text, Word, PDF, JSON, Audio, Video 150
other Other Text, Word, PDF, JSON, VTT, Audio, Video 10

For the proceeding type: trial the following types of legal resources are supported:

type description accepted file types limit
top_sheet Cover/Top Sheet Text, Word, PDF, JSON 1
worksheet Agency Worksheet Text, Word, PDF, JSON 1
tag_file Annotations/Tag File
Log Notes/Metadata Sheet
Text, Word, PDF, JSON 1
notice Notice Text, Word, PDF, JSON 1
exhibit Exhibit Text, Word, PDF, JSON, Audio, Video 150
docket Docket Text, Word, PDF, JSON 1
speaker_list Jury/Witness/Speaker List Text, Word, PDF, JSON 5
other Other Text, Word, PDF, JSON, VTT, Audio, Video 10

For the proceeding type other the following types of legal resources are supported:

type description accepted file types limit
exhibit Exhibit Text, Word, PDF, JSON, Audio, Video 150
other Other Text, Word, PDF, JSON, VTT, Audio, Video 20
Annotated sample request
{
    /* 
        Optional, whether to place a sandbox mode or real order 
    */
    "sandbox_mode": true,
    /* 
        Optional, a reference number for the order meaningful for the client 
    */
    "client_ref": "Legal API test order",
    /*
       Mandatory, provides information on what needs to be transcribed and
       allows for any transcription options to be set.
    */
    "transcription_options": {
        /*
           Mandatory, contains list of media to transcribe.
           Must have at least one element
        */
        "inputs": [
            {
                /*
                    URL link to download media file that is to be transcribed.
                */
                "external_link": "https://www.rev.ai/FTC_Sample_1.mp3",
                /*
                    Optional, list of speaker names.
                    Compatible with any input format.
                */
                "speakers": ["John", "Jane", "Sam Jones"],
                /*
                    Optional, list of glossary entries.
                    Compatible with any input format.
                */
                "glossary": ["cryptography", "MD5", "SHA-1", "bcrypt"],
                /*
                    Additional legal resource files to be referenced for transcription.
                    See table above for a full list of supported legal resource types.
                */
                "legal_resources": [
                    /*
                        Topsheet resource document link and file name.
                    */
                    {
                        "type": "top_sheet",
                        "external_link":"https://www.rev.com/top_sheet.txt",
                        "name": "Test topsheet 1.txt"
                    },
                    /*
                        Worksheet resource document link and file name.
                    */
                    {
                        "type": "worksheet",
                        "external_link": "https://www.rev.com/worksheet.txt",
                        "name": "test worksheet 1.txt"
                    },
                    /*
                        Tag file resource document link and file name.
                    */
                    {
                        "type": "tag_file",
                        "external_link": "https://www.rev.com/tag_file.txt",
                        "name": "test tag file 1.txt"
                    }
                ],               
                /*
                    Backup recordings for reference
                */
                "backups":[
                    {
                        "external_link": "https://www.rev.com/backup_audio1.mp3"
                    },
                    {
                        "external_link": "https://www.rev.com/backup_audio2.mp3"
                    }
                ]
            }
        ],
        /*
            Mandatory, a list of the legal deliverable types and corresponding delivery information being ordered.
        */
        "deliverable_options": [
            {
                /* 
                    Mandatory, the legal deliverable type to be ordered.
                */
                "deliverable_type": "legal_ready_to_certify",
                /*
                    Optional, the number of business days to receive your deliverable by.
                */
                "business_days": 5
            },
            {
                "deliverable_type": "legal_human_rough_draft"
            },
            {
                "deliverable_type": "legal_ai_rough_draft"
            }
        ],
        /*
            Mandatory, specifies the type of proceeding to be transcribed. Supported proceeding types:  
            deposition, hearing, statement_on_record, examination_under_oath, other
        */
        "proceeding_type": "deposition",
        /*
            Mandatory when ordering a ready_to_certify transcript.  
            Specifies the ID of the ready to certify template to be used when generating the transcript.
            Template IDs are accessible via a GET request to the /templates endpoint.
        */
        "template": 123456
    },
    /*
      Optional, enables receiving notifications about the order status
    */
    "notification": {
        /*
            The url for notifications.
            Mandatory if the notifications element is used.
            Updates will be posted to this URL
        */
        "url": "http://www.clientsite.com/orderupdate",
        /*
            Optional, specifies which notifications are sent. 
            - If "Detailed", then a notification is sent whenever the order is in a new status,
            has a completed file ready for download, or has a new comment.
            - If "FileComplete", then a notification is sent whenever work on a file has been completed
            and is ready for download.
            - If "FinalOnly" (the default), a notification is sent only when the order is complete.
        */
        "level": "Detailed",
        /*
            Optional, specifies the content-type that notifications will be transmitted with.  
            - If "FormUrlEncoded" (or omitted), they will be transmitted in application/x-www-form-urlencoded format. 
            - If "ApplicationJson", they will be transmitted in application/json format.
        */
        "content_type": "FormUrlEncoded"
    },
    /*
      Optional- customer must have invoicing, it links order to PO, Project, or Department for billing
    */
    "ponumber": "SamplePoNumber01",
    /*
      Optional- id of the workspace the order should be placed in
    */
    "workspace_id": 123456789
}
                    
Annotated sample request for audio concatenation
{  
    /* 
        Optional, whether to place a sandbox mode or real order 
    */
    "sandbox_mode": true,
    /* 
        Optional, a reference number for the order meaningful for the client 
    */
    "client_ref": "Legal API test order",
    /*
        Mandatory, provides information on what needs to be transcribed and
        allows for any transcription options to be set.
    */
    "transcription_options": {
        /*
           Mandatory, contains list of media to transcribe.
           Must have at least one element
        */
        "inputs": [
            {
                /*
                    URL link to download media file that is to be transcribed.
                */
                "external_link": "https://www.rev.ai/FTC_Sample_1.mp3",
                /*
                    Optional, use only when combination_mode is sequential
                    Indicates files sequential order in the concatenation of
                    audio/video files
                */
                "order_index": 1,
                /*
                    Optional, list of speaker names.
                    Compatible with any input format.
                */
                "speakers": ["John", "Jane", "Sam Jones"],
                /*
                    Optional, list of glossary entries.
                    Compatible with any input format.
                */
                "glossary": ["cryptography", "MD5", "SHA-1", "bcrypt"],
                /*
                    Additional legal resource files to be referenced for transcription.
                    See table above for a full list of supported legal resource types.
                    When combining inputs, it is important to associate the legal resources with the first input.
                */
                "legal_resources": [
                    /*
                        Topsheet resource document link and file name.
                    */
                    {
                        "type": "top_sheet",
                        "external_link":"https://www.rev.com/top_sheet.txt",
                        "name": "Test topsheet 1.txt"
                    },
                    /*
                        Worksheet resource document link and file name.
                    */
                    {
                        "type": "worksheet",
                        "external_link": "https://www.rev.com/worksheet.txt",
                        "name": "test worksheet 1.txt"
                    },
                    /*
                        Tag file resource document link and file name.
                    */
                    {
                        "type": "tag_file",
                        "external_link": "https://www.reg.com/tag_file.txt",
                        "name": "test tag file 1.txt"
                    }
                ],   
                /*
                    Backup recordings for reference.
                    When combining inputs, it is important to associate the backups with the first input.
                */
                "backups":[
                    {
                        "external_link": "https://www.rev.com/backup_audio1.mp3"
                    },
                    {
                        "external_link": "https://www.rev.com/backup_audio2.mp3"
                    }
                ]
            },
            {
                /*
                    URL link to the second media file that is to be combined with the 
                    first.
                */
                "external_link": "https://www.rev.ai/FTC_Sample_1.mp3",
                /*
                    Optional, use only when combination_mode is sequential
                    Indicates files sequential order in the concatenation of
                    audio/video files
                */
                "order_index": 2
            }
        ],
        /*
            Optional, specifies that the audio files included need to be combined sequentially (concatenated)
        */
        "combination_mode": "sequential",
        /*
            Mandatory, a list of the legal deliverable types and corresponding delivery information being ordered.
        */
        "deliverable_options": [
            {
                /* 
                    Mandatory, the legal deliverable type to be ordered.
                */
                "deliverable_type": "legal_ready_to_certify",
                /*
                    Optional, the number of business days to receive your deliverable by.
                */
                "business_days": 5
            },
            {
                "deliverable_type": "legal_human_rough_draft"
            },
            {
                "deliverable_type": "legal_ai_rough_draft"
            }
        ],
        /*
            Mandatory, specifies the type of proceeding to be transcribed. Supported proceeding types:  
            deposition, hearing, statement_on_record, examination_under_oath, other
        */
        "proceeding_type": "deposition",
        /*
            Mandatory when ordering a ready_to_certify transcript.  
            Specifies the ID of the ready to certify template to be used when generating the transcript.
            Template IDs are accessible via a GET request to the /templates endpoint.
        */
        "template": 123456
    },
    /*
        Optional, enables receiving notifications about the order status.
    */
    "notification": {
        /*
            The url for notifications.
            Mandatory if the notifications element is used.
            Updates will be posted to this URL.
        */
        "url": "https://webhook.site/example",
        /*
            Optional, specifies which notifications are sent. 
            - If "Detailed", then a notification is sent whenever the order is in a new status,
            has a completed file ready for download, or has a new comment.
            - If "FileComplete", then a notification is sent whenever work on a file has been completed
            and is ready for download.
            - If "FinalOnly" (the default), a notification is sent only when the order is complete.
        */
        "level": "Detailed"
    }
}
                        
Annotated sample response
{
    /*
        A list of the ordered legal deliverables with corresponding expected delivery information.
    */
    "deliverables": [
        {
            /*
                The legal deliverable type ordered.
            */
            "deliverable_type": "legal_ready_to_certify",
            /*
                The expected date and time (in UTC) the following completed deliverable will be returned to you by.
            */
            "delivery_date": "2024-07-27T03:59:59Z"
        },
        {
            "deliverable_type": "legal_human_rough_draft",
            "delivery_date": "2024-07-25T03:59:59Z"
        },
        {
            "deliverable_type": "legal_ai_rough_draft",
            "delivery_date": "2024-07-29T19:06:58.59Z"
        }
    ]
}