Business
Blog posts
Productivity
How to Record Phone Calls for Customer Support and Service Calls
Learn more about the best ways to record customer support calls and how these recordings can add value to your business.
Productivity
How to Use Transcripts to Speak Concisely
Public speaking is a skill that takes time to develop. Learn how to use transcripts to speak concisely and authoritatively.
Interviews
8 Proven Steps to Conduct Online Focus Group Interviews Better Than Before
Online focus groups are a quick and cost effective way to conduct quality research. Here's how to run a successful focus group interview online.
Interviews
How to Conduct Interviews in Qualitative Research: Interview Guidelines for Qualitative Research
Qualitative research interviews are in-depth interviews. Learn how to conduct interviews for this particular type of research on our blog.
Resources
Skype Transcription: How to Transcribe Skype and Skype for Business Calls
Learn how to transcribe calls & recordings to text in the free version of Skype and in Skype for Business, which is part of the Microsoft Office suite.
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